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Privacy Policy
Privacy Policies of Walls & Dreams
- Walls And Dreams Technologies Pvt Ltd. (“us”, “we”, or “our”) operates the https://wallsanddreams.com website (the “Service”).
- This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
- We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Type Of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Payment History
- Address and Location
- House details, Construction Site Information
- Cookies and Usage Data
We may give you the option to register with us using information from your existing social media accounts, such as Facebook, Twitter, or other platforms. If you choose to register this way, we will collect the information described above. When you log in using your third-party social media account, we will receive certain information about you from your social media provider. The profile information we collect varies depending on the social media network and may include your name, email address, friends list, profile image, and any other information you choose to make public on that platform.
We will only use the information we collect for the purposes indicated in this Privacy Policy or as otherwise specified on the relevant Services. Please note that we have no control over and are not responsible for how your third-party social media provider handles your personal information. We recommend reading their privacy notice to understand how they collect, use, and disclose your personal information, as well as how to control your privacy settings on their websites and apps.
Usage Data
We may also collect information related to how the Service is accessed and used (“Usage Data”). This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.
We require this information to understand your needs and provide you with a better service, specifically for the following reasons:
- Internal record keeping.
- Improvement of products and services: We may use the information to enhance our offerings.
- Promotional communications: We may periodically send promotional emails about new products, special offers, or other information we believe you may find interesting using the email address you have provided.
Occasionally, we may also use your information for market research purposes. We may reach out to you via email, phone, fax, or mail. Additionally, we may utilize the information to customize the website/app according to your interests.
We may contact you via email, fax, phone, or text message to deliver certain services or information you have requested.
Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small files containing data, which may include an anonymous unique identifier. These cookies are sent to your browser from a website and stored on your device. In addition to cookies, we also utilize tracking technologies such as beacons, tags, and scripts to collect and track information to improve and analyze our Service.
You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, please note that if you do not accept cookies, you may not be able to access certain parts of our Service.
Examples of Cookies we use:
- Session Cookies: We use session cookies to operate our Service effectively.
- Preference Cookies: We utilize preference cookies to remember your settings and preferences.
- Security Cookies: We employ security cookies for security purposes.
Use Of Data
We primarily use the information we collect about you to enhance your experience with our Service and to respond more effectively to your inquiries. The data collected serves various purposes, including but not limited to:
- Providing and maintaining the Service
- Notifying you about changes to our Service
- Allowing you to participate in interactive features of our Service when you choose to do so
- Offering customer care and support
- Monitoring the usage of the Service
- Providing analysis or valuable insights to improve the Service
- Detecting, preventing, and addressing technical issues
- Identifying you within our system and keeping track of the Services
- Requesting feedback
- Enforcing our terms, conditions, and policies for business purposes, and complying with legal and regulatory requirements or contractual obligations
- Taking necessary actions to investigate, prevent, or address any illegal activities, suspected fraud, potential threats to safety, or violations of our Terms of Service or this Privacy Policy
How do we store your data
We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. All personal data is stored on secure servers, and we implement standard security measures to protect it.
We will retain and use your Personal Data to comply with our legal obligations (for example, if relevant laws require us to keep your data), resolve disputes, and enforce our legal agreements and policies. Additionally, your data may be retained for internal analysis purposes.
Except when usage data is used to enhance security or improve the functionality of our Service, or when we are legally compelled to maintain this data for extended periods, we will keep usage data for a maximum of 10 years.
If you have any questions about our data storage practices, feel free to contact us.
Disclosure Of Data
Transfer of Information: Your information, including Personal Data, may be transferred to computers located outside of your state, province, country, or other governmental jurisdictions where data protection laws may differ.
International Transfer: If you are outside of India and provide information to us, the data will be transferred to and processed in India. Your consent to this Privacy Policy and submission of information indicates your agreement to this transfer.
Legitimate Business Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.
Contractual Obligations: If we have a contract with you, your Personal Data may be processed to fulfill the terms of that contract.
Legal Compliance: We may disclose your information when legally required to comply with applicable laws, governmental requests, judicial proceedings, or court orders.
Investigative Actions: We may disclose your information if necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
Business Transactions: Your information may be shared or transferred during negotiations related to mergers, sales of company assets, financing, or acquisitions.
Third-Party Services: We may share your data with third-party vendors, service providers, contractors, or agents who require access to perform services on our behalf.
Tracking Technology: Selected third parties may use tracking technology on our Services to collect data about your interactions over time, which may be used for analysis and to determine content popularity.
No Sale for Promotional Purposes: Unless otherwise stated, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.
Data Security: We will take necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur unless adequate security controls are in place.
Security Of Data
- Importance of Data Security: The security of your data is a top priority for us.
- Limitations of Security: Please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
- Efforts to Protect Data: We strive to use commercially acceptable means to protect your Personal Data.
- No Absolute Guarantee: Despite our efforts, we cannot guarantee absolute security for your data.
Sensitive Personal Data
Usage of Sensitive Information: If you provide us with sensitive information while interacting with our system, we will only use it for the purpose of storing and processing it as part of our Services.
Consent Requirement: If you do not consent to the processing and storing of your sensitive information, it is crucial that you do not submit such information during your usage of our Services.
Reviewing Submitted Data: If sensitive information is submitted, it can be reviewed by contacting us.
Definition of Sensitive Personal Data: The following information will be considered sensitive Personal Data:
- Passwords
- Financial information, including bank account details, credit card information, debit card information, or other payment instrument details
- Physical, physiological, and mental health conditions
- Sexual orientation
- Medical records and history
- Biometric information
- Any detail related to the above, provided to a corporate body for service provision
- Any information received under the above clauses by us for processing, storing, or processed under lawful contract or otherwise.
Service Providers
- Employment of Third Parties: We may engage third-party companies and individuals, referred to as “Service Providers,” to facilitate our Service, provide it on our behalf, perform service-related tasks, or assist us in analyzing how our Service is used.
- Access to Personal Data: These third parties will have access to your Personal Data solely for the purpose of performing tasks on our behalf.
- Confidentiality Obligation: Service Providers are obligated not to disclose or use your Personal Data for any purpose other than the tasks they are contracted to perform.
Analytics
Third-Party Service Providers: We may utilize third-party Service Providers to monitor and analyze the usage of our Service.
Google Analytics:
- Overview: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. It collects data to track and monitor the usage of our Service.
- Data Sharing: The data collected may be shared with other Google services. Additionally, Google may use this data to contextualize and personalize ads within its advertising network.
Opt-Out Option:
- You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visits with Google Analytics.
Links To Other Sites
- Our Service may include links to websites that we don’t operate. If you click on one of these third-party links, you’ll be taken to their site. We encourage you to check out the Privacy Policy of any site you visit.
- Please keep in mind that we can’t control and aren’t responsible for the content, privacy policies, or practices of these external sites and services.
Children‘s Policy
- Our Service is not intended for individuals under 18 (“Children”), and we do not knowingly collect personally identifiable information from them.
- If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. We will remove any information collected from children if we find it was done without verifying parental consent.
Our Email Policy
- We and our affiliates adhere to national laws concerning SPAM and respect your preferences regarding email communication. You can opt out of receiving further emails from us or our affiliates at any time.
- We will not sell, rent, or trade your email address with any unaffiliated third parties without your permission.
Changes To This Policy
- We may update our Privacy Policy occasionally, and we’ll let you know about any changes by posting the new version on this page. You’ll also receive a notification via email or a visible notice on our website before the changes take effect, along with an updated “effective date” at the top of the policy.
- We encourage you to review this Privacy Policy periodically to stay informed about any changes. Changes will take effect as soon as they’re posted here.
- By accepting our Privacy Policy, you give us the right to modify, add, or remove parts of it at any time, without directly notifying you of those changes.
- If you wish to withdraw your consent, please contact our grievance officer
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email : hello@wallsanddreams.com
Review, Update or Delete your Data
You may have the right to access, amend, or delete the personal information we collect from you, depending on the laws in your country. To request a review, modification, or deletion of your personal information, please email us at hello@wallsanddreams.com. We aim to respond to your request within 31 days.
What are your Data Protection Rights
We want to make sure you’re fully informed about your data protection rights. As a user, you are entitled to the following:
- Right to Access: You can request copies of your Personal Data held by us. A small fee may apply.
- Right to Rectification: You can correct any information you believe is inaccurate by providing adequate proof.
- Right to Erasure: You may request the deletion of your Personal Data under specific conditions.
- Right to Restrict Processing: You can request that we limit the processing of your Personal Data under certain circumstances.
- Right to Data Portability: You can request the transfer of your data to another organization or directly to you under specific conditions.
All other terms outlined in our terms of use, including governing law and jurisdiction, still apply.
Data Security Practices and standards
- Data Classification: Data is classified as confidential, internal, or public to facilitate appropriate access segregation.
- Data Usage Policy: This policy outlines access types, conditions for data access based on classification, and the definition of proper data usage. It specifies who has access and states that policy violations will result in clear consequences, as referenced in section 6.4 of the Employment letter.
- Contract Workers: A similar data usage policy applies to contract workers and independent contractors, detailing access types, conditions for data access, and consequences for policy violations.
- Data Storage and Transfer: Data and services are stored in a private repository or under a VPN, accessible only to authorized personnel. Data is not transferred outside the organization or country without obtaining the necessary permissions.
- Access Control: Access to sensitive data is restricted based on the principle of least privilege, ensuring users receive only the permissions essential for their roles.
- Monitoring: Sensitive data access is monitored for unusual behavior patterns, including login failures or “access denied” events.
- Data Retention: A data retention policy mandates keeping data for ten years, with regular backups and processes to delete data that is no longer required.
- Authentication: Authentication layers with defined roles and permissions are implemented across various platforms, including mobile applications, website portals, databases, and AWS cloud.
- Change Management and Auditing: All database activities are logged, and login activities are retained for at least one year for auditing purposes.
